Inflatable Feast is committed to protecting your personal data and ensuring it is handled in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable data protection legislation.

In this policy, “we”, “us”, or “our” refers to Inflatable Feast and its representatives. “You” refers to users of our website and our customers.

Who Is Responsible for Your Data?

Our company owner and Data Protection Officer is responsible for ensuring that your personal data is stored securely and processed lawfully.
You can contact us regarding data protection matters using the contact details provided on our website.

Why Do We Collect and Store Your Data?

We collect and process personal data when you make an enquiry or place an order with Inflatable Feast. This allows us to deliver our services effectively.

The information we may store includes:

• Your name

• Contact details

• IP address

Your data may also be retained for accounting, tax, and insurance purposes. We only process information that you have provided directly to us and that is necessary for the operation of our business.

How Long Do We Keep Your Data?

We may retain your personal data for up to 7 years after your last interaction with us to comply with tax and insurance obligations. After this period, your data will be anonymised unless you have opted to continue receiving communications from us.

Who Has Access to Your Data?

Access to your personal data is strictly controlled by our Data Protection Officer. Only authorised team members may access your information when necessary.

Some third-party service providers may also store limited data on our behalf, such as:

• Our website provider

• Our email provider

• Any platforms used to operate these services

If you contact us via social media, those platforms may also retain copies of your communications in line with their own privacy policies.

We do not sell or share your data with third parties for marketing purposes.

Who Else Might Your Data Be Shared With?

We may disclose your personal data where legally required. This may include situations involving:

• Insurance claims

• Tax or financial audits

• Fraud prevention

• Legal obligations

Your Right to Access Your Data

You have the right to request details of the personal data we hold about you. Upon request, we can provide a copy of this data using the email address you originally supplied.

Your Right to Deletion

If you are no longer a customer, we will delete your data upon request unless we are legally required to retain certain information for tax or insurance purposes.

Marketing Preferences

You can opt in or out of marketing communications at any time by:

• Using the unsubscribe link included in our emails, or

• Contacting us directly through any available method

Use of Cookies

Our website uses cookies to support the booking and ordering process. These cookies are temporary and do not personally identify individual visitors.

Third-party services, such as Google Analytics, may also place cookies on your device to help analyse website performance. Each third party operates under its own cookie and privacy policies.

How to Make a Complaint

If you have concerns about how your data is being used and feel the issue has not been resolved, you have the right to contact the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

If you have any questions about this Privacy Policy or how we handle your data, please contact Inflatable Feast using the contact details available on our website.